Whether it's a refrigerator not cooling, a dishwasher leaking, or a dryer not heating, our skilled technicians are equipped with years of hands-on experience to diagnose and fix a wide range of issues. Specializing in the repair of refrigerators, dishwashers, washing machines, dryers, ovens, stoves, and microwaves, Fixton is committed to delivering prompt, reliable, and high-quality appliance repair services that get your home back on track.
We take pride in our comprehensive appliance repair services. We specialize in servicing major home appliances of renowned brands, ensuring your household runs smoothly and efficiently. Our expertise covers a wide range of appliances, including refrigerators, washing machines, dishwashers, ovens and ranges, microwaves, dryers, freezers, ice makers, and cooktops. With our skilled technicians and commitment to quality, trust us to keep your appliances in top condition.
Currently we do not repair or install Gas Appliances
Front/Top Load Washers, Washer/Dryer Combos, Laundry Centers
Vented Dryers, Condenser Dryers, Washer/Dryer Combos, Laundry Centers
Traditional Built-Ins, Portable, Free-Standing and Countertop Dishwashers
Freestanding, Slide-in Electric/Induction Ranges
Electric Cooktops, Induction Cooktops
Conventional, Single/Double Wall Ovens, Convection and Microwave Ovens
Over-the-range Microwaves, Built-in Microwaves
Conventional Refrigerators, Side-by-Side, French Door, Freezerless Refrigerators
Discover the ease of appliance repair with our streamlined approach. From scheduling to completion, we've simplified the process for your convenience. With just a call or online form, we'll swiftly dispatch a skilled technician to your doorstep. Experience hassle-free repairs and get back to enjoying your appliances in no time.
Currently we do not repair or install Gas Appliances
1. Reach Out
Give us a call to schedule your appliance repair. Our friendly team is here to answer all your questions and guide you through the booking process.
2. Online Convenience
Prefer online? No problem! Fill out our simple online form to request your repair. Once you hit submit, we'll swing into action right away!
3. Swift Confirmation
Our dispatch team will swiftly handle your request, whether you've called in or submitted online. Expect a prompt confirmation call to finalize your booking.
4. Seamless Service
Your technician will reach out as they head to your location. We aim to wrap up repairs during the initial visit whenever possible, ensuring minimal disruption to your day.
5. Transparent Repairs
If your appliance requires parts, your technician will discuss options with you upfront. You'll know exactly what's needed and the cost involved before any work begins.
6. Hassle-Free Payments
We keep things simple when it comes to payments. Pay securely with major credit cards or debit cards - whatever suits you best. Please note, we don't accept personal bank checks.
Warranty on Parts and Labor
Every repair comes with a limited warranty of up to 12 months on parts and 90 days on labor, starting from the date of service. The appliance must be used and maintained according to the manufacturer's instructions. *Parts coverage is limited to the warranty offered by the parts manufacturer or supplier.
To schedule a service appointment for your home appliance repair, you have two convenient options: you can either reach us by phone or fill out the request form on our website. Our dedicated customer service team will promptly contact you to arrange a convenient appointment. Moreover, we are accessible through email and SMS messages during our regular operating hours. We prioritize addressing all service inquiries within minutes.
The client portal serves as a central online hub where customers can access all the necessary information for their interactions with Fixton Appliance Services. It offers a modern and professional experience, allowing clients to: view, approve, sign, and pay estimates and invoices; check past and upcoming service appointments and schedule new services with us.
We offer an easy and secure payment options for our clients. Our technicians have payment terminals and are able to accept credit cards or debit cards on the spot. In addition, we offer online invoice payments from within your own personal client hub.
Personal bank cheques are not accepted
Business cheques are accepted only from approved commercial clients with an established billing agreement.
Here, we've compiled answers to common questions you may have regarding how we determine our rates, accepted payment methods, the process for major repairs, and more. Read on to find out everything you need to know about our transparent pricing model and service procedures. Don't hesitate to contact us should you have any questions.
You should expect to pay a service call fee that includes both the trip fee and diagnostic fee. This is the cost of having a professional come to your home and assess the issue with your appliance. The technician will then provide you with an estimate of how much it will cost to repair or replace the appliance.
We charge a flat rate for the service call that is non-refundable, and it is important to understand that the service call fee is separate from the cost of repair and does not go toward it.
If repair work is required, we charge a flat rate for labor, regardless of the time it takes to complete the job. We believe that this is a fair and honest policy, as it ensures that our customers are not charged for any unexpected delays or complications that may arise during the repair process. Our goal is to provide our customers with the highest quality repair services at the most competitive prices, and we believe that our flat-rate pricing policy helps us achieve this goal.
Fixton determines its appliance repair and installation service rates based on a flat-rate pricing model. This model takes into account various factors such as the type of appliance, the complexity of the repair or installation, and the required labor.
Yes, our technicians accept payment on-site using payment terminals. Customers can choose between Credit Card or Interac Debit for payment.
Receipts are typically delivered to customers after service completion either via email or text message, based on the customer’s preference.
We always strive to complete repairs during our initial visit to your home. However, in some cases, a follow-up appointment may be necessary to complete the repair. If a follow-up appointment is required, we do not charge any additional fees for the visit.
If a major appliance repair is needed, Fixton will provide customers with an estimate to review before proceeding with the repair. This allows customers to make an informed decision about the repair costs.
The payment requirements for ordering parts can vary depending on the specific circumstances. In the case of special factory orders, where the parts are not typically eligible for return, it is generally necessary for the customer to pre-pay for those parts.
No, it is not possible to provide an accurate quote for appliance repair over the phone. Repair costs can vary greatly depending on the type of appliance, the extent of the damage, and any necessary replacement parts.
In order to provide an accurate quote, a technician needs to inspect the appliance in person. This allows them to identify the specific issue, determine the parts and labor required for the repair, and provide an estimate for the cost of the service.
Attempting to diagnose and quote a repair over the phone can result in inaccuracies, leading to unexpected costs and delays in completing the repair. It is best to have a technician inspect the appliance in person to ensure an accurate quote and efficient repair.
Beyond the initial service rate, customers should be aware of any applicable taxes, fees for additional services requested during the repair process, and the deposit required for ordered parts.
Keep in mind that the repair time can also be influenced by factors beyond the technician’s control, such as the need to order replacement parts that are not readily available. In such cases, the repair process may be delayed until the necessary parts arrive.
In the event of unexpected complications during the repair process, Fixton technicians will communicate with the customer to discuss the situation and any necessary adjustments to the repair plan or cost. Customers can trust that Fixton will address any issues promptly and professionally.
Can’t find the information you’re looking for? Our team is happy to help. Give us a call and we’ll be glad to answer your questions.
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